Terms of Service

1. Acceptance of terms

These Terms of Service ("Terms") govern your use of the websites, surveys, forms, and services operated by Cacophinney, LLC, doing business as Cacophinney Tax Relief ("Cacophinney," "we," "us"). By using our sites or submitting a form, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use our services.

2. Description of services

Cacophinney provides tax resolution assistance and connects consumers with tax relief services, including free eligibility checks and case reviews. The initial eligibility check and case review are provided at no cost and with no obligation. Any resolution services you subsequently engage will be described, with applicable fees, before work begins.

3. No guarantee of outcome

Eligibility for IRS and state tax relief programs depends on your individual facts, circumstances, and the criteria of the relevant tax agency. Individual results vary, and Cacophinney does not guarantee any specific outcome, including acceptance into any program, any particular settlement amount, or the release of any enforcement action. Representative examples shown on our sites are for illustration only.

4. Not tax, legal, or financial advice

Content on our websites is provided for general informational purposes and does not constitute tax, legal, or financial advice for your specific situation. Advice regarding your case is provided only through an engaged case review or engagement for services.

5. Accuracy of information you provide

You agree to provide accurate, current, and complete information in our surveys and forms. Eligibility assessments are based on the information you provide, and inaccurate information may affect the options available to you.

6. Communications consent

Where you have provided express written consent on our forms, you authorize Cacophinney, LLC to contact you as described in the consent language and in our Privacy Policy. Consent is not a condition of purchase, and you may revoke it at any time by replying STOP to any text, emailing optout@cacophinney.com, or calling (877) 637-0366. We document consent with the language shown, timestamps, your IP address, and, where enabled, a recording of your form session.

7. Acceptable use

You agree not to use our sites to submit false or fraudulent information, impersonate another person, interfere with the operation or security of the sites, scrape or harvest data, or violate any applicable law. We may suspend or terminate access for violations of these Terms.

8. Intellectual property

The content, design, text, graphics, and functionality of our sites are owned by Cacophinney, LLC or its licensors and are protected by applicable intellectual property laws. You may not copy, reproduce, or distribute our content without prior written permission, except for personal, non-commercial viewing.

9. Disclaimers and limitation of liability

Our sites and services are provided "as is" and "as available" without warranties of any kind, express or implied. To the maximum extent permitted by law, Cacophinney, LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the sites or services, and our total liability for any claim will not exceed the amount you paid to us for the service giving rise to the claim, or one hundred dollars if you have paid nothing.

10. Indemnification

You agree to indemnify and hold harmless Cacophinney, LLC and its members, officers, employees, and agents from claims arising out of your violation of these Terms or your misuse of the sites or services.

11. Dispute resolution

Any dispute arising from these Terms or your use of our services will be resolved by binding individual arbitration, and you waive the right to participate in a class action, except where prohibited by law. Either party may bring qualifying claims in small claims court.

12. Changes to these terms

We may update these Terms from time to time. The effective date above reflects the most recent version, and continued use of the sites after changes are posted constitutes acceptance.

13. Contact

Cacophinney Tax Relief, a service of Cacophinney, LLC — [BUSINESS ADDRESS — PENDING]. Email: help@cacophinney.com. Phone: (877) 637-0366.